1 INTRODUCTION
1.1 In all cases Bookkeeping-Online will be referred to as “we, “us” and “our”
1.2 In all cases the client will be referred to as “you”, “your”, “your company” and “director(s)”
1.3 We reserve the right to alter these terms and conditions at any time giving you 30 days notice.
2 SERVICES
2.1 We will provide all reasonable services relevant to your business as mutually agreed upon in “The Agreement” which forms part of these terms and any exclusions or amended terms are stated in “The Agreement".
3 YOUR RESPONSIBILITIES: PROVISION OF INFORMATION BY YOU
3.1 To enable us to carry out our work you agree:
a) To provide full information necessary for dealing with your bookkeeping. We will rely on the information and documents being true, correct and complete and will not audit the information or those documents;
b) that we can approach such third parties as may be appropriate for information that we consider necessary to carry out the services requested by you;
c) to provide us with information and documents in sufficient time for the service requested to be completed and available by the agreed due date;
d) to forward to us on receipt copies of bank statements and PAYE coding notices (if PAYE service required), to enable us to deal with them as necessary;
e) To keep us informed about significant changes in your circumstances if they are likely to affect the services provided by us.
f) Costs of delivering any documents are to be borne by the client.
4 FEES
4.1 Fees will be paid monthly in all cases and our services will not commence until your first payment has been approved.
4.2 Any changes to the fees or fees structure will be provided to you at least 30 days in advance of such alteration.
4.3 Any additional fees incurred will be agreed with you in advance and become payable 30 days after completion.
4.4 Our fees are fixed and there will be no reductions if our service is not fully utilised.
4.5 If you transfer part way through your business year a transfer or setup fee may be chargeable for all work completed. This will be payable on our standard terms of 30 days from date of Invoice.
4.6 In the event that you become more than one month in arrears in respect of your fees, we reserve the right to suspend any service to you including access to your website.
4.7 In the event of your service being suspended reconnection will only occur once outstanding fees have been settled. A reconnection fee may be charged.
4.8 We reserve the right to charge interest on all outstanding fees at the rate of 3% above the base rate of HSBC Bank Plc.
5 TERMINATION
5.1 Both parties are entitled to terminate this agreement at any time giving one month’s notice in writing.
5.2 A termination charge may be incurred for all administration work in closing down your account.
5.3 In the event of your owing fees to us we reserve the right to hold all records and information until full payment is made.
5.4 In the event of a termination and subject to the above terms we will provide all records complete to the specified date of termination.
6 OUR WEBSITE
6.1 All content and design of our website are subject to all copyright laws. We will only allow printed copies of our website to be used for information purposes only.
6.2 This website is designed solely for clients resident in England and is subject to English law.
6.3 Our website is made available for public viewing. However, we do not accept any responsibility whatsoever for any loss or damage arising out of use of this website.
7 PRIVACY
7.1 All information and records held by us will be treated as confidential at all times unless otherwise instructed by you.
7.2 At times we may use the information we hold on you for internal marketing purposes. However, we will not release this information to third parties.
7.3 Under the United Kingdom, data protection regime you are entitled to request details of personal information we hold on you. A charge of £10 is payable for access to this information.
8 SECURITY
8.1 You are responsible for all information posted onto the website by you or anyone else and we are entitled to act upon any instructions given by anyone using your username and password.
8.2 It is your responsibility to keep your username and password secret and safe at all times. If you think anyone is using your details illegally then you should contact us immediately.
8.3 Although we take utmost care to ensure that viruses do not spread through the use of our website or through email, we cannot guarantee 100% security.
9 LIMITATION OF LIABILITY
9.1 Any advice which we give to you is for your sole use and does not constitute advice to any third party to whom you may communicate it.
9.2 We will provide the professional services outlined in “The Agreement” with reasonable care and attention. However we will not be responsible for any losses, penalties, surcharges, interest or additional tax liabilities arising from the supply by you or others of incorrect or incomplete information, or from the failure by you or others to provide any appropriate information or your failure to act on our advice or respond promptly to communications from tax authorities or your inability to use the services offered.
9.3 Email will be mostly used to enable us to communicate with you. It is the responsibility of the recipient to carry out any virus check on any attachments received.
9.4 If the postal service is utilised to deliver documents for processing, then this cost and any liability for loss or damage whilst using the postal service will be borne by the client.
10 APPLICABLE LAW
10.1 These terms and “The Agreement” for services are governed by, and construed in accordance with English law. The Courts of England will have exclusive jurisdiction in relation to any claim, dispute or difference concerning these terms and “The Agreement” and any matter arising from it. Each party irrevocably waives any right it may have to object to any action being brought in those courts, to claim that the action has been brought in an inappropriate forum, or to claim that those courts do not have jurisdiction.
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